Each wrong part costs our employees a minimum of 30 minutes.

Each wrong part costs our employees a minimum of 30 minutes.

Associated Collision Center wants you to be safe and aware, this blog contains great info on Each wrong part costs our employees a minimum of 30 minutes..

For many shops in the country, missing or wrong parts are found in the repair process or during assembly. Following well-defined processes is one the primary keys to the high profitability kingdom. My lean sensei taught me, “Our processes need to be so well defined that a monkey could do it.” Granted, our people are not treated like monkeys, but when our processes are created by the people who are doing the work and are defined in a simple way, the less variation (problems) we will have. It’s as certain as the sun rises!
When the parts arrive for a fully blueprinted vehicle, they must have a thorough check-in process the day of arrival. We call this process our “Mirror-Matching” process. This written process must be followed line by line & word for word every time. Here is our abbreviated version:

  1. Receive parts invoices from vendors.
  2. Mirror-match old parts to new parts side by side/upside down.
  3. Remove all stickers after part confirmation.
  4. Transfer all bulbs, hardware, modules etc. from old parts to new parts.
  5. Re-box all cores and attach credit slips.
  6. Trash ALL old parts and packaging.
  7. Apply any necessary seam sealer to new panels and photos for the file.
  8. Pre-build all non-painted truck bumpers, grilles, washer tanks etc.
  9. Plug in new headlamps/taillamps to confirm they work.
  10. Install all SRS components and cooling now except for vehicles needing front structure repair.
  11. Move car to visual next up queue to start body work.
  12. Pre-close job.

Any needed photos for the build process of wiring harness routings and emblem locations are taken during Blueprint. Otherwise, there is not one good reason to keep the old parts. NOT ONE! Be a leader and slaughter those sacred cows. Disclaimer: My state doesn’t require us to keep the old parts. Old bumper ends are attached to new bumpers for painters to use as test panels for color match when we’re not painting the fenders or quarters. Mirror-matched parts are placed on the R&I cart and this cart then follows the car through the process. Our entire shop is clock hour with a global bonus program. Anything that can be done upstream to speed up reassembly MUST be done. Why? If we find a problem in Mirror Matching, we have just prevented the money-printing conveyor belt from stopping printing $ when a car can’t go home. Five out of my nine employees are trained in mirror-matching parts. This cross-training helps eliminate the expense of a designated parts person.

There is a crucial KPI that should be tracked by every shop. This metric is the Parts Return Ratio, which is the percentage of the parts we order must be returned. A good benchmark is no more than 5% returns in dollars of total parts purchased per month, excluding cores, of course. I know we are in crazy times trying to get parts from multiple dealers, strikes, etc., but stay focused here. The Parts Return Ratio is a good bellwether of a shop’s high or low profitability. If your shop’s part returns are above 5%, that is a red flag that the processes of estimating, blueprinting, and more need a major overhaul. The problem could lie in ordering parts off an insurer’s parking lot estimate, front-end estimators just winging it, poor Blueprinting, and not reading OEM procedures. Most shops, unfortunately, have no clue of the cost in time of each returned part. Most management systems are set up for Part Return Reasons, and by applying a Pareto chart (roughly, 80% of consequences come from 20% of causes), you can conquer the biggest problem first.

Each wrong part costs our employees a minimum of 30 minutes. Sit down with your parts and accounting department. Then write down every step on a whiteboard needed to return a wrong part and order a correct one, along with the time associated for each step. Granted, damaged and wrong parts sent by vendors are inevitable, but most returns are our fault. Of course, don’t order parts for a borderline total. If we have just three returned parts per day, that’s 1.5 hours that have been a total waste by our people. With 21 days per month x 1.5 hours, that’s 31.5 clock hours wasted per month, or 378 hours per year, just because of the wrong parts being ordered!! More importantly, having the wrong parts means the car likely can’t be put into production. And idle inventory is the queen mother of all wastes. I’ll leave you with some homework: Go into your management system and see if you are under the goal of 5% returns or less (excluding cores). If you’re above 5%, then it’s time for a constructive problem-solving discussion with the entire team. Another good metric to monitor is the number of OEM invoices per RO. Anything above one per vendor is an area of needed improvement.

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Vehicle is Almost Complete, but Autobody Shop Cannot Finish

Vehicle is Almost Complete, but Autobody Shop Cannot Finish

Associated Collision Center wants you to be safe and aware, this blog contains great info on Vehicle is Almost Complete, but Autobody Shop Cannot Finish.

Every shop I have run into lately has told me the same thing, and my shop is no different: They have a vehicle that is almost complete, but they cannot finish the vehicle because they are missing a seatbelt, airbag, or a component of the ADAS/SRS system. Since they are missing a critical part to make the vehicle safe, they are telling the customers they cannot release the vehicle because of the liability risk. We are all in the same boat with these issues. But the question we need to be considering is what if the customer demands the release of their vehicle without it being complete. What should shop management do?

When I have posed this question to other shop owners and managers, I have gotten the same answer: They cannot release the vehicle because of the liability risk, and they always cite the John Eagle case. I am fine with referencing that case, but I think there are some major differences when discussing a repair that was completed incorrectly versus a repair that is not complete. As a shop, we need to be prepared if a customer demands their vehicle back, even if the repair is not completed and we deem it a safety risk to the customer and a liability risk to our shop.

Ultimately, the vehicle is the customer’s property. And if they are willing to pay what is due to the shop for work that has been completed, parts that have been ordered, and anything else owed to us, then we are going to have to release that vehicle. We cannot hold a customer’s personal property on the basis of it being a liability risk for our business; we have to have a legal reason to hold the vehicle. So, let’s talk about best practices that we can put into place to protect our shops if we have a customer who demands their vehicle back before it is complete and safely repaired.

Before I give my advice, let me preface this with you should do your best to convince your customer that the vehicle should stay till it is safely repaired. Also, if a customer is going to sue you because of an accident, they are going to sue you no matter what. Telling them the vehicle was safely repaired will not deter a customer from suing you. These are my personal opinions, and you should always consult an attorney when making decisions that affect your business and your liability risks.

My first recommendation is that shops need to pay an attorney to draft a waiver of liability for the shop. This should not be an attorney friend, but rather an attorney who specializes in drafting legal contracts. There is a difference. A waiver of liability will not protect you from someone who wants to sue, but it will definitely help detract them. In the event you are sued, a waiver of liability will not fully protect you in court, but you will be 100% better off having one.

My second recommendation is that you do not give the customer a receipt for payments with a copy of the insurance estimate. You need to draft your own repair estimate for work that you completed and for parts that were purchased. If you have ordered a seatbelt that has not come in and you want to charge the customer for the part, you need to put a line note that the part was not installed and will be delivered once it is received. There should be no labor listed for installation of the part.

Third, I would also recommend that you do not list the insurance company name or claim number on your repair estimate and the final invoice you are giving the customer. You want to separate yourself as much as possible from the insurance company’s indemnification process.

Fourth, I would make sure you have a note on the estimate and final invoice stating it is your recommendation that the customer does not pick up the vehicle due to the safety risk and that the customer is knowingly picking up the vehicle and assuming all liability risk. I would also have them initial it and make a copy for your records.

Fifth, I would make sure all Insurance checks, including supplement checks, are sent to the customer, even if you have to have checks reissued. I would have the customer cash those checks and pay you directly. Again, you’re trying to separate your shop as much as possible from the indemnification process. I do realize that a shop will probably have sent in supplements to the insurance company, which, puts themselves in the middle of the indemnification process. But without completely changing how you handle claims in a shop, that is a risk you will just have to accept if you run into an issue where the customer is demanding the release of their incomplete vehicle.
Ultimately, will all these steps protect us against a lawsuit? The answer is no. Your goal is to deter customers from picking up their unfinished vehicles. Then if the customer does pick up the unfinished vehicle and something happens and there is a lawsuit, you want to make sure your attorneys have as much supporting evidence as possible to defend you.

What to know more? please visit our last month’s Car Problems That Can Occur After a Rear End Collision. All Blog listing can be found here.

Car Problems That Can Occur After a Rear End Collision

Car Problems That Can Occur After a Rear End Collision

Associated Collision Center wants you to be safe and aware, this blog contains great info on The Most Common Subaru Problems Drivers Often Face.

Rear-end collisions are one of the most common types of car accidents, making up almost a third of all crashes and almost half of all collisions involving more than one vehicle. Fortunately, this type of accident is less likely than a head-on collision to cause serious bodily harm or vehicular damage. But getting rear-ended is still dangerous, and you may experience a variety of car problems after a rear-end collision.
Rear-end accident damage can be sneaky. Depending on the speed and angle of the collision and the size of the vehicles involved, you may not even see any visible damage. That doesn’t always mean you’re in the clear.
Keep reading to learn about car problems that can occur after a rear-end collision and what you should do to make sure everything is working as it should.

What is a rear-end collision?

Rear-end collisions occur when a trailing car’s front bumper makes contact with the back of the car in front of them. These types of accidents can happen anywhere on the road and at virtually any speed.
The majority of rear-end collisions occur at lower speeds, usually at stop signs, red lights, and congested traffic where cars are likely to stop suddenly. However, they can also happen on freeways at high speeds, often as a result of a distracted rear driver or a front car having to suddenly break due to unexpected debris or pedestrians on the road.

Steps You Should Take After A Rear End Collision

Any time your car comes into contact with another vehicle or object, you need to stop to ensure everyone’s okay, exchange information, and check for damage. It’s also important to take certain steps to protect your financial and legal interests in the event that the other driver isn’t honest.
Here’s what you should do immediately following a rear-end collision:

  • Check for injuries. Keep in mind that you may not feel injuries until the adrenaline of the crash has faded.
  • Move to safety. If your car is blocking traffic or likely to cause another accident and is drivable, you should also move it to a safe location. Otherwise put the hazard lights on.
  • Don’t admit fault. Even if you think you’re to blame, it’s important not to take responsibility at the scene.
  • Notify the police. File a report and tell them the truth about everything you remember.
  • Take photos. It’s important to make sure you have evidence of the scene and any damage to your car.
  • Exchange information. Get the full names, phone numbers, insurance and driver’s license info, and plate numbers of all involved drivers. Also write down the makes, models, and colors of the vehicles and the location, date, and time of the accident. It’s a good idea to exchange information with any witnesses as well.
    • Call your insurance provider. If possible, try to do this from the scene. Tell them the details of the accident and ask any questions you have about filing an auto claim.
  • See a doctor. Before you worry about your car, it’s important to make sure you’re okay and that you get any necessary medical treatment.
  • Take your car in to check for damage. Even if you don’t see any noticeable dents, scratches, or broken parts, there may be hidden damage that can impact the function and value of your vehicle.

What Problems to Check For After a Rear End Collision

Even if you don’t see any visual evidence of damage following the incident, it’s a good idea to get your car checked out by a reliable collision repair shop to insure that there aren’t any problems, as hidden damage can still impact the functionality of your car.

Frame

A crushed or misaligned frame may not be immediately noticeable. But it can significantly impact your level of control while driving, causing your car to drift to one side of the road. Crooked frames can also put unnecessary stress on other important parts of your vehicle.

Bumpers

Bumpers are located at the front and back of your car. Modern bumpers are metal bars surrounded by a plastic frame, which is usually the first thing to get damaged in a rear-end collision. This damage most often manifests in the form of dents, and can usually be repaired without replacing any parts.

Suspension

The suspension on a car is a protective system of springs and shocks that absorb energy from your tires and maintain stability and control on uneven road surfaces. This system can be impacted during a rear-end collision and can significantly affect the way your car drives and your ability to maintain control while driving.

Check Engine Light

If you notice your “check engine” light is on after a rear-end collision, it’s possible that your engine has shifted or been damaged and you should take your car in to get checked as soon as possible.

Electrical

Modern cars are more electronically advanced than ever before. Unfortunately, one of the downsides of this is that even small collisions can loosen the wires that connect to your tail lights, brake lights, or other electrical features. These components are essential to basic road safety, so you should get them fixed if they’ve sustained any damage following a rear-end collision.

Aesthetic Damage

Even if there’s no structural damage to your car and it drives just fine, there may be cosmetic damage. Dings, minor dents, scratches, and scuffs are all considered cosmetic issues for the most part. They may not impact how your car functions, but they can lower the value of your car. Many – but not all – auto insurance policies cover the cost of cosmetic repairs.

What to know more? please visit our last month’s The Most Common Subaru Problems Drivers Often Face. All Blog listing can be found here.

The Most Common Subaru Problems Drivers Often Face

The Most Common Subaru Problems Drivers Often Face

Associated Collision Center wants you to be safe and aware, this blog contains great info on The Most Common Subaru Problems Drivers Often Face.

It’s no secret that Oregonians love their Subarus. Known for their ample storage space, off-roading capabilities, sporty look, and built-in safety features, Subarus are excellent cars for anyone who loves the great outdoors. But like all car owners, Subaru drivers are bound to run into issues at some point.
Different makes and models tend to come with different issues. It’s always helpful to know the common problems associated with your vehicle, so you’re informed and prepared to deal with issues when they arise.
Keep reading to learn about the most common Subaru problems you might run into and what to do when they occur.

Why Drivers Choose Subarus

Even though Subaru is one of the smaller nationally recognized manufacturers, their cars are exceptionally popular in certain regions like the Pacific Northwest and New England, where people love to get out and explore the outdoors!
Every car comes with benefits and drawbacks. But here are a few of the reasons Subarus are so popular among drivers in the PNW and beyond:

  • They have extra cargo space and convertible top racks to hold bikes, kayaks, and other gear.
  • Subaru models are consistently rated among the safest vehicles in the event of a collision by the Insurance Institute for Highway Safety (IIHS).
  • They’re known for being comfortable and intuitive to drive.
  • They’re one of the more socially responsible car manufacturers.

How long do Subarus typically last?

Subarus generally have higher-than-average reliability ratings. With proper care and maintenance, most Subarus can last 200,000 to 300,000 miles or about 12 to 13 years before major repairs are needed.
However, the reliability and longevity of your Subaru (or any other car, for that matter) depends on a number of factors. These include:

  • The specific model
  • The model year
  • Driving conditions
  • Routine maintenance
  • Accidents

You can help prolong the life of your Subaru by taking your car in for routine maintenance and keeping up with oil changes, tire pressure checks, brake-fluid checks, and belt and air-filter replacements.
Common Subaru Problems

Subarus are among the safest and longest-lasting vehicles on the market. But like any car, problems can arise due to manufacturing mistakes, wear-and-tear over time, and collisions on the road.
Here are some of the most common Subaru problems to look out for:

  • Fast battery drain
  • Dings and dents
  • Broken fuel pump
  • Starlink issues
  • Cracked windshields
  • Sudden unintended acceleration
  • Electrical issues
  • Misaligned frame
  • Scratched or chipped paint
  • Faulty light switch
  • Defective CVT

Subaru Accidents

No one wants to be involved in a collision. But accidents happen regardless of the type of car you drive. Subarus are among the safest cars to drive, especially when it comes to accidents on the road. They come with a wide range of advanced safety features, such as EyeSight technology, automatic braking systems, and distraction mitigation mechanics.
Subarus are also known for built-in safety and expert craftsmanship. With superior weight distribution, durable seatbelt technology, and reinforced frames, Subarus are designed to protect the safety of passengers in the event of a collision.

How common are Subaru accidents?

Subarus are exceptionally safe and protective when collisions happen. But accidents are actually quite common among people who drive Subarus. In fact, Subaru drivers cause traffic accidents at the second highest rate in the country, with over 10% of Subaru owners reporting an at-fault accident.

Subaru Collision Repair

If you’ve been involved in a collision that resulted in damage to your Subaru, it’s important that you receive reliable repair services from a Subaru Certified Collision Repair Center.
Subaru-certified body shops are guaranteed to have received rigorous training specific to Subaru makes and models. They also have access to advanced equipment and genuine Subaru OEM parts. If you own a Subaru, choosing the right body shop is essential to restoring your vehicle and staying safe on the road.

Is it expensive to fix a Subaru?

On average, Subarus require about $617 annually for standard maintenance, which is slightly above average. They’re also slightly more expensive to repair when they break down or sustain damage compared to other mid-range vehicles. But the cost of Subaru repairs can vary substantially depending on the model you drive, the extent of the damage, the type of repairs needed, and the repair shop you choose.

What to know more? please visit our last month’s Who is Who in a Car Repair Shop. All Blog listing can be found here.

Who is Who in a Car Repair Shop

Who is Who in a Car Repair Shop

Associated Collision Center wants you to be safe and aware, this blog contains great info on Who is Who in a Car Repair Shop.

When your car needs repairs, the thought of going into a car repair shop can be daunting. You may not know what’s wrong with the car or what needs to be done – and you may not even know what type of mechanic you need.

In this blog, we’re taking the stress out of this process by explaining whom you can expect to find in a repair shop and the kind of work they may do on your car.

General Automotive Mechanic

This is the type of mechanic you’re most likely to encounter – they do general repairs and replacements on a vehicle. They diagnose mechanical problems and repair them as needed. If you are bringing in your vehicle for a check-up or routine maintenance, this is the type of mechanic you likely need. They’re kind of like the GP for your car.

Auto Body Mechanic

These are the mechanics you’ll often encounter after an accident. They can handle everything from minor paint job touch-ups to complete structural replacements in a car after an accident. These mechanics receive specialized training to keep up with all the current car technologies, and they have a special certification.

Brake and Transmission Technician

This type of mechanic is exactly what it sounds like – they specialize in brake and transmission issues. While a general mechanic will also be versed in these areas, a brake and transmission technician can correct more complex issues and has the training to use special alignment equipment. If a general mechanic notices something that seems off with your brakes or transmission, they will often hand your car over to this type of specialist within the shop.

Service Technicians

Service technicians can diagnose and check mechanical and electrical components within a vehicle. When they look at a car, they’ll do things such as check the oil and fluid levels, or work to find causes of operational issues. Rather than looking at specific mechanical components, they tend to look at the general systems that work together in a vehicle to identify any problems or issues.

Auto Glass Mechanics

Fixing or replacing the glass on a vehicle can be tricky. Some auto glass mechanics have been specially trained in working with auto glass. They’ll know how to identify if cracks or dents can be repaired, or if the entire piece of glass needs replacing. These mechanics are also trained in weatherproofing glass, installation and more.

Tire Mechanics

General mechanics will be trained in basic tire care, but tire mechanics have even more training to spot complex issues and optimize tire usage and wear. They can identify tire issues, do tire rotations, and complete tire replacements. They’ll also inspect tires for any abnormalities and to ensure proper inflation.

What to know more? please visit our last month’s Car Problems That Can Occur After a Rear End Collision. All Blog listing can be found here.

Car Problems That Can Occur After a Rear End Collision

Car Problems That Can Occur After a Rear End Collision

Associated Collision Center wants you to be safe and aware, this blog contains great info on Car Problems That Can Occur After a Rear End Collision.

Rear-end collisions are one of the most common types of car accidents, making up almost a third of all crashes and almost half of all collisions involving more than one vehicle. Fortunately, this type of accident is less likely than a head-on collision to cause serious bodily harm or vehicular damage. But getting rear-ended is still dangerous, and you may experience a variety of car problems after a rear-end collision.

Rear-end accident damage can be sneaky. Depending on the speed and angle of the collision and the size of the vehicles involved, you may not even see any visible damage. That doesn’t always mean you’re in the clear.

Keep reading to learn about car problems that can occur after a rear-end collision and what you should do to make sure everything is working as it should.

What is a rear-end collision?

Rear-end collisions occur when a trailing car’s front bumper makes contact with the back of the car in front of them. These types of accidents can happen anywhere on the road and at virtually any speed.

The majority of rear-end collisions occur at lower speeds, usually at stop signs, red lights, and congested traffic where cars are likely to stop suddenly. However, they can also happen on freeways at high speeds, often as a result of a distracted rear driver or a front car having to suddenly break due to unexpected debris or pedestrians on the road.

Steps You Should Take After A Rear End Collision

Any time your car comes into contact with another vehicle or object, you need to stop to ensure everyone’s okay, exchange information, and check for damage. It’s also important to take certain steps to protect your financial and legal interests in the event that the other driver isn’t honest.

Here’s what you should do immediately following a rear-end collision:

  • Check for injuries. Keep in mind that you may not feel injuries until the adrenaline of the crash has faded.
  • Move to safety. If your car is blocking traffic or likely to cause another accident and is drivable, you should also move it to a safe location. Otherwise put the hazard lights on.
  • Don’t admit fault. Even if you think you’re to blame, it’s important not to take responsibility at the scene.
  • Notify the police. File a report and tell them the truth about everything you remember.
  • Take photos. It’s important to make sure you have evidence of the scene and any damage to your car.
  • Exchange information. Get the full names, phone numbers, insurance and driver’s license info, and plate numbers of all involved drivers. Also write down the makes, models, and colors of the vehicles and the location, date, and time of the accident. It’s a good idea to exchange information with any witnesses as well.
    • Call your insurance provider. If possible, try to do this from the scene. Tell them the details of the accident and ask any questions you have about filing an auto claim.
  • See a doctor. Before you worry about your car, it’s important to make sure you’re okay and that you get any necessary medical treatment.
  • Take your car in to check for damage. Even if you don’t see any noticeable dents, scratches, or broken parts, there may be hidden damage that can impact the function and value of your vehicle.

What Problems to Check For After a Rear End Collision

Even if you don’t see any visual evidence of damage following the incident, it’s a good idea to get your car checked out by a reliable collision repair shop to insure that there aren’t any problems, as hidden damage can still impact the functionality of your car.

Frame

A crushed or misaligned frame may not be immediately noticeable. But it can significantly impact your level of control while driving, causing your car to drift to one side of the road. Crooked frames can also put unnecessary stress on other important parts of your vehicle.

Bumpers

Bumpers are located at the front and back of your car. Modern bumpers are metal bars surrounded by a plastic frame, which is usually the first thing to get damaged in a rear-end collision. This damage most often manifests in the form of dents, and can usually be repaired without replacing any parts.

Suspension

The suspension on a car is a protective system of springs and shocks that absorb energy from your tires and maintain stability and control on uneven road surfaces. This system can be impacted during a rear-end collision and can significantly affect the way your car drives and your ability to maintain control while driving.

Check Engine Light

If you notice your “check engine” light is on after a rear-end collision, it’s possible that your engine has shifted or been damaged and you should take your car in to get checked as soon as possible.

Electrical

Modern cars are more electronically advanced than ever before. Unfortunately, one of the downsides of this is that even small collisions can loosen the wires that connect to your tail lights, brake lights, or other electrical features. These components are essential to basic road safety, so you should get them fixed if they’ve sustained any damage following a rear-end collision.

Aesthetic Damage

Even if there’s no structural damage to your car and it drives just fine, there may be cosmetic damage. Dings, minor dents, scratches, and scuffs are all considered cosmetic issues for the most part. They may not impact how your car functions, but they can lower the value of your car. Many—but not all—auto insurance policies cover the cost of cosmetic repairs.

Get Your Car Repaired at Associated Collision Center After a Rear-End Collision in San Antonio

Being involved in a car accident is a disorienting, frustrating experience. At Associated Collision Center,  we do everything we can to make the process of getting your car repaired after a rear-end collision or other car crash as simple and stress-free as possible.

Since 1976 we’ve worked hard to maintain our reputation as the trusted and reliable collision repair shop. Our services and repair process are top of the line, and we’re always upfront about cost estimates and timelines for collision repairs.

This blog was contributed by by Suzanne Mackin

What to know more? please visit our last month’s Fixing Front-End Damage After a Car Collision. All Blog listing can be found here.

Fixing Front-End Damage After a Car Collision

Fixing Front-End Damage After a Car Collision

Associated Collision Center wants you to be safe and aware, this blog contains great info on Fixing Front-End Damage After a Car Collision.

Everyone wants to stay safe on the road. But accidents happen, and it’s important to be prepared in the event of a collision. There are a number of common types of car accidents that can lead to front-end damage to one or more involved vehicles. They include head-on collisions, rear-end collisions, single vehicle collisions, and T-bone collisions, among others.

If you’ve been involved in a collision and sustained front-end damage, then it’s important to choose a collision repair shop you can trust to handle any repairs and get you back on the road safely.

You’ve been in an accident. What should you do next?

Whenever your car comes into contact with another vehicle, object, or person in Oregon, you’re legally required to stop and return to the scene.

It’s necessary to do your due diligence to make sure all involved parties are okay, check for injuries and damage, and exchange information. It’s also important to take specific steps to protect your interests, in case the other driver isn’t honest with the police or their insurance company.

Here’s what you should do after an accident:

  • Check for injuries and move to safety.
  • Don’t admit fault and take photos of the scene and damage.
  • Call the police and file a report if necessary.
  • Exchange information with involved parties and witnesses.
  • Call your auto insurance provider (from the scene if possible) and ask any questions you have about filing an auto claim.
  • Seek medical attention, if necessary.
  • Take your car in for collision repair; make sure you choose a reputable auto body repair shop with experience in front-end damage repair.

Steps You Should Take To Evaluate Front-End Damage

After you’ve exchanged information with other drivers and witnesses, it’s a good idea to take a closer look at your vehicle to assess visible damage so you have as much information as possible.

Here are a few steps to follow when evaluating front-end damage:

  • Check the front bumper and fender: These are the most common areas to be damaged in the event of a front-end collision. Look for any cracks or dents and measure them if possible.
  • Look for cracks in your headlights: Many people drive with broken headlights thinking it’s not a big deal. But working headlights are essential to safe driving and even minor cracks can seriously impact your visibility and lead to future accidents.
  • Check under the hood: Most car engines and transmissions are located in the front of the car, so it’s recommended that you check to see if there’s smoke or any obvious leaks.
  • Assess your windshield: Even small cracks in your windshield can grow to become a serious problem. Identifying small damage in the glass early is the best way to avoid large cracks that will impact your visibility and be more expensive to fix.

Keep in mind that not all damage to your car will be visible. Hidden damage can lead to serious risks down the line and impact the functionality of your car. That’s why getting your car checked out by a professional is always advised.

Problems That Occur with Front-End Collision Damage and Estimated Repair Costs

Here’s a breakdown of the most common types of damage that occur in front-end collisions, as well as the estimated cost to repair front-end damage. Also learn more about repair timelines!

Frame

Depending on the angle of the collision, it’s possible that the frame of your car could be dented, scratched, chipped, or bent out of place. If left unremedied, frame damage can lead to more serious issues like rust and weather-related damage.

Depending on the extent of the damage and the tools required to fix dents or other frame damage, you could be looking at costs anywhere between $500 for minor repairs and $10,000 for total frame replacement.

Bumpers

In front-end collisions, bumpers are generally the first part of your car that makes contact. That’s why they’re often damaged. From minor scrapes and cracks, to dings and dents, to complete detachment from the vehicle, there are a variety of ways your bumper can be damaged in this type of collision.

Bumper repair can cost between $500-$1,500, while replacement costs $1,000-$3,000.

Suspension and Alignment

Suspension parts are vulnerable to breakage in front-end collisions. When they break, they can also cause alignment issues that can make your car difficult to drive. Repairs depend on the specific type of damage. But here are some suspension and alignment repair estimates to keep in mind:

  • Shock-absorber replacements: $200-$1,500
  • Strut replacements: $50-$800
  • Coil-spring replacements: $50-$900
  • Wheel alignments: $20-$500

Transmission and Engine Damage

The engine and transmission are located in the front of your car, making them vulnerable to damage in front-end collisions. Engine damage, radiator damage, oil leaks, and transmission-fluid leaks are all possible in the event of a front-end collision.

Transmission repairs generally cost between $500-$2,500. Replacing a transmission depends on a variety of factors, and can range anywhere from $2,500-$7,500. Repairing your car’s engine can vary substantially, typically falling somewhere between $2,000 and $4,500, while replacements generally start around $4,000.

Hood Damage

The hood of your car is built to pop up in the event of a front-end-collision. But it can still sustain damage, and it’s important to get hood damage fixed as soon as possible. That’s because damage under the hood can cause more serious system issues with your engine and other components.

Depending on the extent and location of the damage, hood repair can cost between $500-$2,500.

Wheels and Hubs

In a front-end collision, your wheels can get bent, which can cause serious problems on the road and impact your ability to drive safely. They can also lead to issues with your brake system.

The cost to repair damaged wheels and hubs can vary substantially depending on the type of damage (small scratches vs. punctures and bent wheels) and the number of wheels that have issues. In general, you can expect repairs to cost somewhere between $500-$1,500.

Electrical

Electrical systems in modern vehicles are complex, and can be damaged by virtually any type of collision. There are also a number of electrical components that can be impacted and may need to be replaced, so it’s difficult to predict cost estimates without a proper diagnosis.

That being said, electrical repairs usually cost anywhere from $100-$2,500.

Aesthetic Damage

Aesthetic damage may not always impact the functionality of your car, but it can definitely be an eyesore. Superficial cracks, dents, and scratches can also get worse over time, leading to lengthier and more costly repairs.

If you notice superficial scratches after a front-end collision, the cost could be anywhere from $150-$1,000 depending on the size, location, and depth of the damage.

Headlights

Broken headlights are common after a front-end collision, and even seemingly minor damage can be dangerous.

If the damage is severe, replacing your headlight assembly will usually cost about $350-$2,500 per headlight. However, if you just need to replace the bulb, you can usually get a new one for as little as $30 depending on the brand.

Windshield

Windshield damage will vary greatly depending on the severity of the collision. You could be looking at a completely shattered windshield or just a small crack. However, even tiny damage is likely to expand over time, which could result in having to replace the entire windshield.

In general, cracks smaller than a quarter can be fixed for about $50-$150. But replacements are more expensive, usually falling between $500-$2,000. Replacements will lean on the higher end if there is a camera mount involved.

This blog was contributed by by Suzanne Mackin

What to know more? please visit our last month’s Which Color Car Gets Dirtiest the Fastest?  All Blog listing can be found here.

Which Color Car Gets Dirtiest the Fastest?

Which Color Car Gets Dirtiest the Fastest?

Associated Collision Center wants you to be safe and aware, this blog contains great info on Which Color Car Gets Dirtiest the Fastest.

When shopping for a car to buy, color is an important consideration for most car owners. After all, most people spend time in their cars every day, and there’s no point in having a car if you don’t find the color to be attractive. But there’s another side to the color decision that often gets overlooked—which is the easiest car color to keep clean? 

Car owners throughout the U.S. have different feelings towards washing their cars. Everyone wants a clean car, but many don’t like to put in the effort to get it that way. Those that do think nothing of spending every weekend washing, waxing, and detailing their car. Less motivated car owners are more likely to run their ride through an automatic car wash once a month, if that often. As a result, they tend to be more interested in the best car color to hide dirt. If you lean towards the car wash approach, you may be interested to know that the color of your car can influence how often you have to wash it to keep it looking good.

What Is the Best Car Color? 

White, black, gray, and silver top Kelley Blue Book’s list of the best car colors in 2021. KBB also indicated that color can impact the residual value of a vehicle. 

A popular color today may be a desirable choice for buyers now and within the next five years, according to KBB. In other words, the most popular color today may be the same or different in the next five years or longer. It can also change much sooner. 

If you plan to sell your car within the next few years, you may want to choose a popular color. This may help you stir up demand for your car and get the best price for it down the line. 

Furthermore, if you want to maximize the resale value of your car, consider a neutral color over other options. Neutral car colors tend to appeal to large groups of buyers. Some neutral colors may be easier to clean than others, too.  

What Will Be The Best Car Colors In The Years to Come? 

The BASF 2020-2021 Automotive Trends report indicates the following colors may be the most popular among consumers in the next three to five model years: 

  • Dark seltzer 
  • Redolent red 
  • Abstraction blue 

The report indicated gray will likely remain a popular core color going forward, too.

How Fast Do Cars Get Dirty?

Car color has nothing to do with how fast a car gets dirty. The accumulation of dirt and grime on your car depends on several factors, such as:

  • Where you live
  • How much you drive
  • Where you park the car when not in use 

A dry, dusty climate or a rainy climate will get your car dirty faster. Driving in smoggy urban areas will also get it dirtier quicker. If you like to go off-roading, the dirt can pile up in just a few hours. 

The real issue is that some car colors show dirt more than others. This makes them seem to get dirty quicker than car colors that are better at hiding dirt. If you enjoy washing and waxing your car, having a color that easily shows dirt may not be important. On the other hand, if you would rather spend your time doing anything besides scrubbing dirt off your vehicle, then having the best car color to hide dirt will make a difference.

There’s something to be said for selecting a color that cuts down on how often you have to wash your vehicle. That’s where knowing the easiest car color to keep clean can help. Fewer washes reduces the time spent on washing, saves water, and leaves more money in your pocket. 

Anyone who has ever owned a white car knows it is not easy to keep clean. In fact, when it comes to the best car color to hide dirt, it sits near the bottom of the list. However, it is not the hardest color to keep clean (keep reading to find out which is the worst). The next time you purchase a vehicle, you might want to think twice about following the trends when it comes to car color.

What Is The Best Car Color To Keep Clean? 

Beige, light blue, light gray, and silver are the best car color choices for those who want to keep their vehicles clean. In addition, white paint can hide dust and debris well. But, dirt that accumulates can be tough to hide on a white car.

Choose The Best Car Color to Hide Dirt

One way to reduce your car washing chores is to choose a color that “hides” the dirt and grime that accumulates on the exterior of your car. Of course, it doesn’t actually hide the dirt. Instead, the color enables the dirt to blend in rather than stand out. Because the dirt is less obvious, you can go longer between washes. 

What is the best color to hide dirt on a car? Some form of light brown, such as beige, tan, champagne, or khaki. This should come as no surprise since the color that is similar to a light dusting of dirt is predisposed to hiding your car’s dirtiness better than other colors. Yet, most people don’t think about this when buying a car. After light browns, grays and silvers also do better than others at looking clean, even with a fair amount of dirt on the surface of the car.

Avoid Car Colors That Easily Show Dirt

So if brown, gray, and silver are the best choices for hiding dirt, what are the dirtiest car colors? Perhaps surprisingly, the car color that gets dirtiest the fastest is black. In fact, all darker colors have problems staying clean – hence the need to choose light browns when trying to reduce the frequency of car washing. 

Black and other dark-colored vehicles tend to accumulate water spots after rainstorms. They also tend to attract large amounts of dirt, bird droppings, pollen, and other grimy substances that are easily visible. Depending on where you live, white can also be a problematic color in terms of showing the dirt. If you drive on dirt roads or live in an area with red clay, a white car likely won’t stay clean for long.

Which Is The Easiest Car Color To Keep Clean?

Again, the answer depends on several factors that have more to do with how you treat your car rather than its color. One of the biggest factors is the quality of the paint job and how often you wax your car. Old, worn-out paint tends to accumulate dirt and other substances because it isn’t as smooth. Plus, dirt tends to adhere more easily to cracks and chips in the paint. Conversely, dirt doesn’t stick as readily to a well-waxed car with a smooth glossy surface. You may be thinking that waxing your car is more time-consuming than washing. You can always have it detailed, which will cost more but save you a few hours of serious elbow grease. 

When it comes down to what is the easiest car color to clean and what is the best car color to hide dirt, browns, grays, and silvers can reduce your trips to the car wash or hours spent washing and waxing by hand. But no matter the color, taking good care of the paint will ultimately save you time and money.

How To Keep Your Car Color Clean And Shiny

Here are three tips you can use to keep your car color clean and shiny.

  1. Wash Your Car
    Wash your car regularly. This allows you to remove harmful debris from your car and protect it against rust. You should wash your car in the shade whenever possible. It also pays to wash your car in the morning or evening since the sun is less intense at these times. If you are parked in the sun, let your car’s exterior cool down before you wash it.
  1. Dry Your Car
    After you wash your car, dry it with soft, clean towels or microfiber towels. You can also use chamois (also referred to as shammies), which tend to soak up water better than regular towels and limit the risk of wet spots.
  1. Wax Your Car
    Apply a wax coat to your car to protect your paint and finish. Wax seals your car’s exterior and protects it against the sun’s ultraviolet rays, salt, and harsh weather conditions. It can leave your car looking shiny and new, too. 

If you find your car color appears faded or notice severe paint damage, Fix Auto USA can help. We offer comprehensive paint repair services to help you keep your vehicle looking its best. To learn more or to schedule an appointment, please contact us online or call us today at 800.INFO.FIX.

This blog was contributed by Fix Auto Palm Desert

What to know more? please visit our last month’s What to do if you hit a Deer.  All Blog listing can be found here.

What To Do if You Hit a Deer.

What To Do if You Hit a Deer.

Associated Collision Center wants you to be safe and aware, this blog contains great info on What To Do if You Hit a Deer.

If you hit a deer, move your car to a safe area off the main road. Do not go near the deer since it can use its legs and hooves to harm you.

Next, call the police to report the accident. Check your car for any damage and take photographs of the roadway and your vehicle. Then, contact your insurance company to file an insurance claim.

Is It Illegal To Hit a Deer and Drive Off?

It is not illegal to hit a deer and drive off. However, most states request you notify local authorities to let them know if a deer is badly injured. Also, it can be a potential hazard to leave an injured deer, so a call to local authorities may be warranted.

If you swerve away and damage another car or property, then it is illegal to drive off. In this instance, call the police and your insurance company.

How To Report a Deer Hit by a Car to the Police

The police can walk you through what to do if you hit a deer. Police officers can provide step-by-step instructions to ensure you and your vehicle are safe until help arrives on scene.

You can also receive a police report after police respond to your deer-hit-by-car accident. The report can help you file your insurance claim.

Are Deer Accidents Common?

The Insurance Information Institute states deer accidents are more common during deer season, which runs from October through December, than other times during the year. Many of these accidents take place on highways and in suburban neighborhoods.

State Farm reports U.S. drivers, on average, have a one in 116 chance of a collision with an animal. It also notes over 1.9 million animal-related collision insurance claims in the U.S. between July 1, 2019 and June 30, 2020.

How To Avoid Deer Accidents

Here are five tips to help you avoid deer accidents and other animal-related collisions:

  1. Watch The Road
    Keep your eyes on the road and focus on what’s ahead. If you spot a deer, this will give you ample time to react appropriately.
  1. Use Your High Beams
    When appropriate, use your car’s high beams to spot animals’ reflective eyes and increase your field of vision.
  1. Wear Your Seatbelt
    Wear your seatbelt to reduce the risk of injury in an animal-related collision.
  1. Be Cautious When Driving At Dusk And Dawn
    Remain on high alert at dusk and dawn; animals tend to be active during these times.
  1. Use The Middle Lane
    Drive in the center lane when traveling on a highway when possible. This gives you extra room and lowers your risk of hitting an animal.

What To Do If Your Car Is Damaged During A Deer Accident

Never assume your car is safe to drive following a deer accident. Look for leaking fluid, loose parts, tire damage, and other safety hazards. If your car seems unsafe to drive, get it towed.

Damages from deer accidents are usually covered under comprehensive insurance. Contact your insurance provider to verify your coverage and get your claim processed. If your car is damaged during a deer accident, Fix Auto USA can help. Our certified collision repair technicians can fix damage to your vehicle’s bumper, fender, and other exterior components. To learn more or to schedule a service appointment, please contact us online or call us today at 800.INFO.FIX.

This blog was contributed by Fix Auto Cathedral City

What to know more? please visit our last month’s Explore the ins and outs of a fender bender collision and how to best protect yourself.  All Blog listing can be found here.

Explore the ins and outs of a fender bender collision and how to best protect yourself.

Explore the ins and outs of a fender bender collision and how to best protect yourself.

Associated Collision Center wants you to be safe and aware, this blog contains great info on Exploring the ins and outs of a fender bender collision and how to best protect yourself.

Chances are, if you drive long enough, you’ve either caused a fender bender or been a part of one. They’re called accidents for a reason and humans are great at causing them. The worst part about driving is the accidents and fender benders top the list for Texans. Knowing what to do in such incidents as well as how to protect yourself beforehand can help you save money and hassle. Explore the ins and outs of a fender bender collision and how to best protect yourself.

What Is a Fender Bender?

In Texas, a fender bender is a nickname for minor automobile accidents. They typically involve two or more parties, low speeds, and minor contact. Here are some common examples of fender benders drivers may face:

  • Backing out of your parking spot at H-E-B.
  • Being hit in the drive-through line for Whataburger by a distracted driver.
  • Rolling into another vehicle at a stop after prematurely letting up on your brakes.
  • Running a stop sign and causing a small accident.

There are other examples, but you get the idea. Minor automobile accidents are what we are referring to.

Should You Plead Not Guilty to a Fender Bender in Texas?

Legal advice should come from your attorney, however, the best way to handle any auto accident in Texas, including a fender bender, is to let your auto insurance company do its job.

Document the accident, exchange information, and present truthful evidence of the events at hand allowing your car insurance company to act as a mediator to determine fault and move forward with restoring the losses involved.

What To Do in a Fender Bender in Texas

Each fender bender is different but the top priority is safety. Make sure that it’s safe around you and if there is an injury, you’ll want to report the incident and get any parties the right medical attention as needed.

If everyone is ok, you can begin with the following:

  • After checking to make sure that everyone is ok, you’ll want to document the damage.
  • It can also be a good time to respectfully but clearly document that everyone involved is ok.
  • Fender binders usually mean the vehicles are drivable. Be sure to get to a safe location to protect the vehicles and the parties involved.
  • Exchanging information is important including your insurance information and valid driver’s licenses.
  • Contact the police when necessary. This can help you as they can provide a police report for insurance.
  • Notify your insurance agent to provide a statement. You can also determine the best course of action for your needs.

Texas is an at-fault state. This means if you are found to be the cause of an accident, you’ll be responsible for paying to restore any losses. But again, accidents can be complicated.

While the most straightforward method for dealing with any auto accident is to get a police report and file a claim with your insurance provider, different situations call for different actions. Here are some examples:

What To Do in a Fender Bender With No Damage in Texas

Don’t flee the scene and proceed as normal. You’re going to want to document the event, make sure everyone is ok, and let your insurance agent know.

There are some scenarios in which drivers may not need to involve police which include if the accident doesn’t involve the government, the damage is under $1,000, there are no injuries, and so on.

We’ll touch more on this later, but if both parties can exchange information and vehicles can be driven safely, you may be able to handle the incident between the affected parties.

Note: this can be risky. Even with a minor fender bender and no police report, there are many things you may face by not going through proper channels. No matter what, including if you decide not to file a claim, it’s always recommended that you notify your insurance provider.

What Do You Do After a Non-Injury Fender Bender Collision in Texas

If no one is injured and there isn’t much damage, again, you can handle things from driver to driver. But doing so comes with the same risks listed above and no matter what, you should always document the incident and contact your insurance company.

How Much Does a Fender Bender Cost Texas Drivers?

In Texas, fender benders can range from a couple of hundred dollars to several thousand. Some reports go as high as showing Texas drivers paying an average of $13,000 per fender bender.

But every accident will be depended on several factors to determine the severity of the wreck and how much you’ll need to pay to restore the loss.

A smaller fender bender involving a slight tap on the bumper while in line at the drive-through is going to cost much less to restore than an incident in traffic involving more than two vehicles.

Overall, each fender bender accident can be a costly endeavor to overcome. Drivers should also be mindful that even in accidents involving only two parties, depending on your insurance coverage, you may have to restore losses for others and yourself.

Fender Bender Insurance Options for Drivers in Texas

Your auto insurance is going to be a key component in the event of a fender bender, but not all coverages are the same. Depending on your accident, certain insurance policies apply to specific needs as car insurance isn’t blanket protection.

Assessing your insurance needs with an insurance agent is the best course of action. Learn more about the different types of coverage options that will come in handy the most if you’re involved in a minor car accident:

Liability Coverage

Seeing as all drivers in Texas must have liability coverage, this protection is non-negotiable. If you cause a car accident, big or small, liability coverage pays to restore the loss of the other party.

This includes both restoring property loss and medical expenses. Fender benders are usually less severe, but with liability coverage alone, you won’t be able to restore your vehicle or medical costs through insurance.

Collision Coverage

Your collision coverage is great protection and instead of looking at fault, it simply pays you to restore damage to your vehicle after a car accident.

Drivers who are looking for more coverage for less can enroll in full coverage which combines both liability and collision with another form of coverage, comprehensive coverage, for a more complete form of protection. Comprehensive coverage protects you from damage that comes from non-accident-related incidents.

Uninsured/Underinsured Motorist Coverage

Fender bender hit-and-runs are a great way to ruin your day. With this coverage, you can protect yourself from having to repair your vehicle out of pocket.

Medical Payments or Personal Injury Protection (PIP) Coverage

Although the risk is lessened because fender benders typically have less impact, this coverage can help pay for the injuries of those involved. This includes the other party, your bills, and your passengers.

Will a Fender Bender Raise Insurance for Texas Drivers?

Yes, in many cases a fender bender will raise your car insurance rates for drivers in Texas, but there is a lot to consider:

  • First off, it depends on whether you are at fault or not at fault. If you are found to be at fault, your rates will go up.
  • If you are not at fault, you may still find that your rates will go up. This varies from brand to brand and is an important consideration when determining our auto insurance provider.
  • Depending on how many fender benders you’ve been a part of in the past if you have a lot of claims, your rates may also rise regardless of fault.

Driving comes with many different scenarios and depending on the circumstances of your accident, you may or may not have your auto insurance increased. Here are common examples of accidents that do not raise your rates:

  • If you are the victim of a hit-and-run.
  • If your vehicle is parked legally but struck by a moving vehicle.
  • You experience a rear-end collision with another vehicle and there is no ticket issued to you while driving.

Being the driver at fault during an accident is going to play a major role in how your fender bender insurance claim is handled among other things.

Do Fender Benders Have To Be Reported?

Reporting a fender bender in Texas can help you save money and hassle when it’s time to submit your claim. Failing to report your fender bender to the police and your insurance provider can lead to complicated legal actions later on.

Proving that you aren’t at fault for an accident takes evidence and involves an investigation. Here are some of the things you’ll need to help prove your innocence:

  • A police report detailing the accident.
  • A statement, written or otherwise, from the other driver that admits fault.
  • Proof of reimbursement from another party such as a legal document.

Notifying your car insurance provider is important, but there are times when involving your auto insurance company could lead to some issues:

  • The cost to restore your vehicle after a fender bender isn’t significantly much more than the price you pay for your deductible.
  • You can agree with the other party to handle things outside of insurance.

It’s more than worth noting, however, that failing to use your insurance company can also leave you dealing with issues down the road. So, it would be a notable risk on your part.

A common example includes personal injury disputes. While a fender bender may not leave much more than some cosmetic damage, if you are injured from the incident down the road without going through proper channels, you may be stuck with paying the medical costs alone.

What to know more? please visit our last month’s blog Having a damaged car can be a frustrating experience and a complete Blog listing can be found here.